The company

We are a consulting firm located in the Montreal area that assists, accompanies and guides its clients and partners in all aspects of crisis management, operational disruptions and hazards that are difficult to control in the normal course of business.  Our clients are from many different industries, some of them with offices located around the world.

Our Experience

We distinguish ourselves by striking a balance between recognized standards and real-world experience while adapting our approach to the reality of each organization.

We are the reference for everything related to business continuity, emergency preparedness/emergency response, crisis management and disaster recovery.

A word from the company owner

I created my company with enthusiasm and hard work. Our culture is based on values in which I deeply believe, such as reliability, respect, transparency, integrity, customer orientation, team spirit, continuous training and the creation of winning conditions for our clients, our resources and our employees.

I have been working in the field of business continuity, emergency preparedness/emergency response and crisis management for more than 20 years. In that time, I have not only implemented, advised and validated plans within a wide variety of organizations , I have also had the opportunity to coordinate and manage several incidents, crisis situations, real or apprehended large-scale incidents such as the COVID-19 pandemic, the Paris attacks (2015), and the high tides in the Gaspé/Lower St. Lawrence (2010), the G20 Summit in Toronto (2010), the H1N1 influenza pandemic (2009-10), the Dawson College shooting (2006), the North American power outage (2003), the SARS outbreak (2003), the Y2K and the strike at Canada Post (1997). All these experiences have allowed me to develop a solid expertise that I put into practice with each client. I also share this expertise in conferences as a guest speaker.

I personally invite you to contact me for your business continuity, emergency preparedness and crisis management needs. I wish to participate in your organization’s outreach and help you not only to be prepared for an interruption in your operations, but also to transform it into a strategic business development asset.

Benoit Racette

CBCP, MBCI, ISO22301 Lead Implementer, Certified Trainer
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Satisfaction

Why work with us

Reliability

We are committed to respecting the agreements reached and ensuring that the requirements of our clients, partners and colleagues are met. We believe that reliability is a way of being and the basis of trust.

Respect

Respect is the foundation of all our relationships with our resources, partners, customers and suppliers.

Transparency

We will demonstrate our transparency by maintaining a climate of frankness that will allow us to be close at hand to be able to discuss all aspects of the situation openly.

Integrity

We work with integrity in everything we do and apply this principle in all aspects of our internal and external business relationships.